Return & Refund

At Lazyz, your pride is our pinnacle priority. While we're assured you'll love our Boxy Tee, we recognize that there can be uncommon conditions in which returns or refunds are necessary. Please review our coverage under clean steering on a way to proceed.

Return Window

You can also additionally request a go-back or refund within 14 days from the date your order is delivered. Requests submitted after this go-back window might not be eligible for processing.

How to Request a Return or Refund

To provoke a go-back or refund, please contact our help crew at [email protected] together with your order number, a clean description of the problem, and photographic proof if applicable. Our crew will reply within 24–48 commercial enterprise hours with subsequent steps.

Accepted Return & Refund Scenarios

  1. Defective or Damaged Items
    If your object arrives broken or with a production defect, please notify us within 7 days of delivery. Include pics of the illness or damage. You'll be eligible for either a substitute or a complete refund, primarily based on your preference.
  2. Wrong Product Received
    If you obtain a product unique from what you ordered (e.g., incorrect size, style, or color), please email us within 7 days of receiving your order. We'll cowl go back, transport, and ship out the perfect object directly or, probably, a reimbursement upon your request.
  3. Undelivered Orders
    If your order has now no longer arrived within 7 commercial enterprise days after it was marked as shipped, please contact us. We'll confirm the monitoring info and provide a substitute or complete refund, depending on the situation.
  4. Order Cancellation (Before Shipment)
    Orders may be canceled within 12 hours of purchase, provided they haven’t been shipped. After that, cancellations are now no longer possible, and our go-back system ought to be followed.

Processing Timeline

Approved refunds can be processed within 3–5 commercial enterprise days once we verify the back object is acquired and inspected (if applicable). Funds can be backed through your unique charge method. Timing for the refund to mirror on your account can also additionally range, relying on your financial institution or provider.

Important Notes

  • Returned objects ought to be unworn, unwashed, and in a unique situation with tags intact.
  • We do now no longer provide refunds or returns for objects sent back without previous authorization.
  • Return transport labels can be supplied for instances concerning defective or wrong products.

Questions or Concerns?

Our help crew is right here to help you. Reach out to [email protected] at some stage during commercial enterprise hours.

Business Hours:
Monday to Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Store information

EMAIL: [email protected]

ADDRESS: 5667 Emporium Square, Columbus, OH 43231, United States

CUSTOMER SERVICES: Mon-Sat: 9:00 am– 6:00 pm

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